酒店的英文道歉信

在平时的学习、工作中，道歉信对我们来说并不陌生，写道歉信时要注意说明情况与理由，实事求是，简明扼要。那要怎么写好道歉信呢？下面是小编帮大家整理的酒店的英文道歉信，欢迎大家分享。

dear xxx：

i am terribly sorry to tell you that i have lost the valuable book you , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

yours truly,

xxx

亲爱的客人：

您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。

我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。

祝您过得愉快!

XXX酒店

20xx年x月x日

Dear customer：

I am the GM of the hotel.I am sorry to hear you are not pleased ing to our are a friendly and polite nd,I plained about for many soon as I kneers?Noething has been done . The ise that noe to our hotel again. As er is the you have any questions or suggestions,please call us anytime anypany sincerely hope you can understand us , because some of our maintaiers e of them e this , e for maintain services next Monday . Best regards! Wang Hao Manager